With KC's fully managed service you never have worry about your network again. We'll monitor all aspects of your chosen IT infrastructure. Using sophisticated monitoring and reporting software we'll predict failures and optionally remedy the situation* before the problem results in downtime. With the managed network option we'll automatically deliver toner to you whenever you start to get low and monitor your network trends to discover and eliminate vulnerabilities before you become infected with spyware and viruses! If a particular application is running slowly we can remotely control the machine to remedy the situation. Advanced monitoring & reporting comes with any fully managed packages (monitoring applies to only the devices on which the KC managed service is subscribed).