As a respected and trusted Managed IT Services Provider, we appreciate your consideration of our firm to service and support for your IT infrastructure. Our technicians, architects and engineers are highly knowledgeable and are in-touch with the latest industry innovations in computers, servers, networks and cloud computing technologies. We strive for superior quality and your complete satisfaction with every aspect of our service.
KC Computers Commitment to You
As your trusted managed IT service provider, our goal is to provide you with the highest standards of technology knowledge and support so that your business remains secure and leverage technology to give you a competitive edge in the marketplace. Our mission is to help ensure that your technology infrastructure is performing and secure so you can focus on running your business.
Our goal and promise to you is quite simple: to do all we can to ensure your business enjoys maximum uptime.
What You Can Expect From Us As Your Managed IT Service Provider
- 30 Day “No Questions Asked” Satisfaction Guarantee: If you’re not satisfied anytime in the first 30 days, you may cancel and pay only for service up to the cancellation date.
- First quality service & every level of support for your entire IT infrastructure—from basic questions to complex issues—including implementation, user training, integration, remote and onsite service, asset management and more.
- Experienced certified technicians, architects and engineers, to improve the security and performance of your environment.
- An assigned experienced individual, familiar with your systems, processes and team that offers advice to help you leverage technology achieve your organizations objectives.
- System administration, including provisioning, configuring, monitoring, managing, reporting and supporting your infrastructure at the level you choose.
- Flexible support options that enable you to choose the plan that aligns with your business requirements.
- Detailed Service Level Agreements that define expectations.
Stop Fires Before They Start
Your team shouldn’t be spending all of their energy on putting out one fire after another. Keeping things under control may be as simple as a shift from reactive to proactive. Solutions from KC Computers + ConnectWise can make it happen with best-in-class tools that let IT professionals do more, faster, with fewer resources. Prevent problems before they happen, automate fixes, support more users, and track everything. In other words, we help take the heat off.
Remote Support Agent
When an issue arises, you have the ability to contact KC Computers straight from your desktop using our remote agent.
Get back to what your business really needs you for…
Online security threats are serious business. Hackers and malware can sneak in and disrupt your operations, costing you time and money. Worse still, hackers, malware, and ransomware can take down your business completely.
Our business antivirus reduces that risk and disruption for you and guards against the latest threats: hassle and worry you just don’t need.